Junior Account Manager

G2A.COM is the world's largest marketplace for digital entertainment. On our platform, over 30 million people from 180 countries have already purchased more than 100 million digital items. Why? Sellers from all over the world present a rich offering of over 75,000 digital codes for games, software, gift cards, subscriptions, DLCs, in-game items, and various digital entertainment. We are a safe marketplace, where sellers guarantee instant delivery.

What else sets us apart? G2A.COM is a place co-created by a team of 400 exceptional experts representing 12 nationalities. Most of us work in a hybrid model, some remotely, or on-site in a chosen location. Our R&D center is in Rzeszow, we also have offices in Warsaw and Krakow. The company's main headquarters are in Hong Kong, with the central office in Amsterdam.

We address each other by our first name, we are supportive, and we share knowledge. We operate based on DEI values – Diversity, Equity, and Inclusion and provide extensive development opportunities – in 2023 over 180 development and wellbeing events. We work in a dynamically changing environment, continuously implementing and utilizing the latest technologies such as artificial intelligence (AI), augmented reality (AR), and specialized cybersecurity solutions.

We regularly check job satisfaction. According to the latest survey, as many as 88% of us are satisfied with work-life balance, 93% appreciate teamwork, and 83% value managerial support. The average tenure at G2A.COM is an impressive 5 years. This is simply a place where people want to be.

By joining us, you will have the opportunity to collaborate and create projects with international brands such as Google, PayPal, Amazon, VISA, Mastercard, PayU, EY, Synerise, Modivo, Empik, and Microsoft. We think and act globally, and in our daily work, we are guided by analysis and data, although intuition and experience-based insights are also considered a significant asset. We invite you to join us on the journey of co-creating Gate2Adventure – the gateway to the world of digital entertainment. 

We’re waiting for you!

Join our Sales team as a Junior Account Manager to gain unique sales experience in the B2C segment. Close collaboration with our partners will allow you to acquire valuable skills in building business relationships and coordinating sales activities.

You will be responsible for achieving sales targets and maintaining high-quality customer service. Your tasks will include expanding the sales offer, monitoring inventory levels, and placing orders. Additionally, you will prepare sales reports and analyses to support key decision-making processes.

Your role will also involve analyzing competitors and market trends. We are looking for a well-organized, detail-oriented individual with a focus on building customer relationships, who also enjoys teamwork and has strong analytical thinking skills. Proficiency in MS Excel and a willingness to learn and develop in sales and account management are essential to us.

By joining us, you can choose a work model that suits you – remote or hybrid. You will receive comprehensive onboarding support and have the opportunity to grow in a dynamic, diverse, and inspiring environment where job satisfaction is a priority. You’ll benefit from an extensive perks package, including a welcome kit, Motivizer vouchers, private medical care, a MultiSport card, and attractive discounts on the G2A.COM platform. Additionally, we value your engagement in charitable initiatives, which we frequently organize.

If you are well-organized, detail-oriented, and focused on building client relationships, while also enjoying teamwork and having analytical thinking skills, this role is perfect for you!

You're a perfect match for the role, if:

• You have at least 1 year of experience in a similar position
• You have basic knowledge of gaming
• You hold a higher education degree (preferably in Economics or Management)
• Your English proficiency is at a minimum B2 level, both spoken and written
• You're highly skilled in MS Office, especially Excel
• You have excellent organizational skills and multitasking abilities – you can plan and act effectively
• You can build relationships and explain complex matters in a simple way
• Collaboration with others is one of your strengths
• You can remain calm and effective in dynamic situations
• You possess analytical skills – you notice details and draw conclusions based on them
• You're flexible and can quickly adapt to changes while finding the best solutions

Your responsibilities:

• Managing an internal sales account
• Achieving B2C sales targets for the assigned account
• Providing comprehensive B2C customer service while adhering to established standards and policies
• Ordering products and monitoring inventory levels
• Adding new products to the sales offer
• Preparing sales reports and analyses
• Conducting market and competitor analysis to identify trends

Why joining us worth it?

• Hybrid and/or remote workplace model
• You receive all the necessary work resources, such as a laptop and/or a phone
• We can provide and deliver ergonomic and electronic equipment for your home office, such as footrests, stability balls, chair with back support, monitor, mousepad, laptop docking station, mouse, keyboard, headphones
• We provide an opportunity for realizing new ideas and appreciate them a lot
• We encourage the development of skills and competences with internal and external trainings
• We value DEI – Diversity, Equity & Inclusion
• We support grassroots initiatives and take part in charity events
• We offer valuable benefits, such as:
• the welcome pack,
• vouchers for the Motivizer platform (each month the employees receive a pool of 200 points they can spend on many products and services available in the system),
• private healthcare
• the MultiSport card,
• an opportunity to take part in internal and external trainings and industry events,
• many more
• You will receive discount codes to use on the G2A.COM sales platform so that you can enjoy the benefits of our offers and services