Fraud Prevention Analyst

G2A.COM is the world's largest marketplace for digital entertainment. On our platform, over 30 million people from 180 countries have already purchased more than 100 million digital items. Why? Sellers from all over the world present a rich offering of over 75,000 digital codes for games, software, gift cards, subscriptions, DLCs, in-game items, and various digital entertainment. We are a safe marketplace, where sellers guarantee instant delivery.

What else sets us apart? G2A.COM is a place co-created by a team of 400 exceptional experts representing 12 nationalities. Most of us work in a hybrid model, some remotely, or on-site in a chosen location. Our R&D center is in Rzeszow, we also have offices in Warsaw and Krakow. The company's main headquarters are in Hong Kong, with the central office in Amsterdam.

We address each other by our first name, we are supportive, and we share knowledge. We operate based on DEI values – Diversity, Equity, and Inclusion and provide extensive development opportunities – in 2023 over 180 development and wellbeing events. We work in a dynamically changing environment, continuously implementing and utilizing the latest technologies such as artificial intelligence (AI), augmented reality (AR), and specialized cybersecurity solutions.

We regularly check job satisfaction. According to the latest survey, as many as 88% of us are satisfied with work-life balance, 93% appreciate teamwork, and 83% value managerial support. The average tenure at G2A.COM is an impressive 5 years. This is simply a place where people want to be.

By joining us, you will have the opportunity to collaborate and create projects with international brands such as Google, PayPal, Amazon, VISA, Mastercard, PayU, EY, Synerise, Modivo, Empik, and Microsoft. We think and act globally, and in our daily work, we are guided by analysis and data, although intuition and experience-based insights are also considered a significant asset. We invite you to join us on the journey of co-creating Gate2Adventure – the gateway to the world of digital entertainment. 

We’re waiting for you!

Join our team as Fraud Prevention Specialist and play a key role in ensuring business and operational security of the company, protecting it from fraud and deepening the trust of our business partners.

By using advanced tools and technologies you will be evaluating threats, identifying new exploit methods, preparing strategies to minimize them, and implementing suitable prevention solutions.

You will also be responsible for creating and perfecting systems and processes of gathering and storing data, laying the foundations for analytical work. Your tasks will also include preparing detailed reports regarding detected exploits, as well as documenting their types, scale, and methods used to commit them.

Become a part of our Fraud Prevention team, deeply committed to ensuring the security and stability of our organization.

You're a aperfect match for the role, if:

• You have at least 2-5 years of experience as payment fraud analyst in e-commerce and fintech
• You can set priorities and deliver projects on time
• You have good oral and written communication skills required to inform supervisors and stakeholders about results
• You can manage parallel projects and programs effectively in order to complete assigned tasks
• You can analyze, evaluate, and interpret transaction information
• You are able to face challenges and verify assumptions effectively
• You have analytical skills
• You look for simple, optimal solutions
• You think creatively and present fresh ideas of making work more efficient
• You have detective skills
• You want to gain new knowledge and develop your skills
• You are fluent in oral and written English at least at the B2 level
• You are proficient in Microsoft Excel and SQL, including merging and analyzing large datasets, in order to identify behavior patterns and provide a direction for decision-making
• You know Tableau, PowerBI

Additional advantages:

• Knowledge of Python (basic familiarity is enough, assuming a willingness to learn)

Your responsibilities:

• Analyzing data in order to deepen the understanding of potential threats, problems, and consequences of decisions being made
• Identifying economical and financial trends in fraud which would create risks for the company, as well as preventing them effectively whenever possible
• Gathering data from diverse sources in order to prepare detailed evaluations
• Optimizing risk metrics
• Creating reports, summaries, presentations, and processes
• Cooperating with other people in the department to prepare effective analyses and presentations of data
• Preparing systems and processes of gathering and storing data for future analytic projects
• Monitoring internal and external data influencing the risk level of decisions being made
• Identifying supervision deficiencies, as well as presenting oral and written, technical and non-technical recommendations, depending on the needs
• Conducting A/B testing aimed towards optimizing risk metrics
• Verifying acquired data

Why joining us worth it:

• Hybrid and/or remote workplace model
• You will have a real impact on countering fraud to protect our company
• You receive all the necessary work resources, such as a laptop and/or a phone
• We can provide and deliver ergonomic and electronic equipment for your home office, such as footrests, stability balls, chair with back support, monitor, mousepad, laptop docking station, mouse, keyboard, headphones
• We provide an opportunity for realizing new ideas and appreciate them a lot
• We encourage the development of skills and competences with internal and external trainings
• We value DEI – Diversity, Equity & Inclusion
• We support grassroots initiatives and take part in charity events
• We offer valuable benefits, such as:
• the welcome pack,
• vouchers for the Motivizer platform (each month the employees receive a pool of 200 points they can spend on many products and services available in the system),
• private healthcare
• the MultiSport card,
• an opportunity to take part in internal and external trainings and industry events,
• many more
• You will receive discount codes to use on the G2A.COM sales platform so that you can enjoy the benefits of our offers and services